Glow90

Refunds

If you did not use it, you should not pay for it.

Last updated 4 September 2026.

The short version

Seven days free before anything is charged. Cancel in one tap in the Account tab and you keep what you have paid for until the end of that period. If you were charged for a month you did not use, email us and we will refund it.

Cancelling

Account tab, one tap. No phone call and no retention pitch. Cancelling stops the next charge. It does not delete anything you have written, and your Glow Book stays yours until you ask us to remove it.

Refunds we give without asking why

A charge you did not expect. A renewal that landed on a month you did not open Glow once. A double charge.

Email info@wildheartspublishing.com.au and it is done. You do not have to explain yourself and we will not ask you to.

Your rights are wider than this page

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page reduces those guarantees, and nothing on this page is the limit of what you can ask for.

If you are outside Australia, the consumer protections where you live apply to you as well.

Also worth reading: our Terms and our Privacy Policy.