Terms of Service
The plain version, not the fine print.
Last updated 14 October 2026.
What Glow is
Glow is a 90-day guided glow up for women who are done waiting, built by Wild Hearts Publishing Pty Ltd, ABN 34 695 911 025 ("we", "us"), on Naomi Shiels' Momentum Series. It gives you one Glow Move a day across three chapters, plus a weekly question, a weekly Glow Mirror photo, a Sunday letter, and a Glow Book of everything you've done.
By creating an account, you're agreeing to these terms.
Trial and billing
You buy Glow90 from Apple, inside the iPhone app, and Apple's terms apply to the purchase as well as ours. Glow90 is A$14.99 a month or A$119.99 a year. The App Store shows you the price in your own currency, with any local tax, before you confirm.
If you are new to Glow90 on your Apple ID, your first seven days are free. After that your subscription renews automatically, every month or every year, until you cancel. To avoid being charged, cancel in your Apple ID settings at least 24 hours before the seven days end.
You cancel with Apple, because Apple holds your subscription. On your iPhone, open Settings, tap your name, then Subscriptions, then Glow90, then Cancel. No phone call, no survey and no retention pitch from us. You keep access until the end of the period you've already paid for.
The same account works on our website and on your computer for as long as your subscription is active. If it ends, you can still sign in, your photos and writing stay yours until you delete them, and you can delete your account at any time. Deleting your account does not cancel a subscription bought through Apple, so cancel it with Apple first.
Your consumer rights
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the service, you are entitled to cancel your contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to compensation for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have it fixed in a reasonable time and, if that is not done, to cancel and to a refund for the unused portion.
Because Apple takes the payment, refunds for Apple purchases are made through Apple, and we will help you ask. Nothing in these terms limits any of your rights.
If you are outside Australia, the consumer protections where you live apply to you as well.
Using Glow properly
Glow is for your own personal use. Don't use it to harass, abuse or impersonate anyone, don't try to break, scrape or reverse-engineer it, and don't use it for anything unlawful.
We can suspend or close an account that's being used to cause harm, to us or to anyone else.
Glow90 is not clinical care
Glow90 is a wellbeing programme. It doesn't give medical, psychological, psychiatric, diagnostic or therapeutic advice, and nothing in it is a diagnosis or a treatment plan. It isn't a substitute for professional care of any kind, and using it doesn't create a doctor-patient relationship, a therapist-client relationship, or any other clinical relationship between you and Glow90 or Wild Hearts Publishing.
For anything medical, psychological or psychiatric, always seek the advice of a qualified professional, starting with your GP.
If you are in crisis, Glow90 points you first to your local emergency number if you are in immediate danger, and to findahelpline.com, which lists verified crisis lines in over 175 countries. In Australia: Lifeline 13 11 14, 1800RESPECT 1800 737 732 if you are in danger at home, and Beyond Blue 1300 22 4636 for everyday mental health support.
Your content
What you write in Glow90, and any Glow Mirror photos you add, stay yours. We store them to run the product (see our Privacy Policy for the detail), and we don't sell them, publish them, or use them to train any AI model.
Liability
We provide Glow90 with due care and skill. We don't promise it will be uninterrupted or free of errors, and we may change parts of it, as set out under Changes.
To the extent the law allows, and subject to the next paragraph, our liability to you for anything arising from your use of Glow90 is limited to supplying the service again, or the amount you paid for it through Apple in the twelve months before the claim.
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law, or any other law, that cannot be excluded, restricted or modified. Our liability for those is not limited.
We're not liable for decisions you make based on anything in Glow90. It's a wellbeing programme, and the choices stay yours.
Changes
We might update these terms, or the product, from time to time. Any change that materially affects you will be flagged inside the app before it takes effect, not buried in an email you'll never open.
Governing law
These terms are governed by the laws of Queensland, Australia.
Questions
info@wildheartspublishing.com.au.
Also worth reading: our Privacy Policy.